Shipping Policy

Delivery Times

We are a small, needlecraft shop and do not have the same capabilities as Amazon. Please allow 1 to 2 weeks for delivery. Standard stocked items are shipped the next business day and arrive in 3 to 5 normal USPS delivery days. We stock some items but not all items on this site. Products not normally stocked are ordered from our supplier 2 or 3 times per week. Similar to a Special Order Counter; you order it, we buy it from the supplier and ship it to you. Please allow up to 2 weeks from order date for delivery to the Continental US for non-standard stocked items. Allow additional delivery time for outside the Continental US and other countries. A USPS tracking number will be emailed to you once your order has shipped.

Here is a list of some of our standard stocked items available for next business day shipping:

  • All items that are "on-sale"
  • DMC threads/floss
  • Weeks Dye Works threads
  • Hoops
  • Needles
  • Neutral color fabrics
  • A select few patterns & kits
  • Most of Aunt Martha's iron-on transfers

FOR MEMBERSHIP ORDERS: Your special membership discount code is manually generated by a representative and will be sent to you as soon as possible during normal business hours.

Back orders & Discontinued Items

If an item is on back order with the manufacturer and will not be available for a while, we will notify you and give you the option of keeping your order open and waiting for the product availability or canceling your order and receive a full refund for that item. If the item has been discontinued and no longer is available, you will receive a full refund for that item automatically.

Shipping Outside of the US

All packages are shipped via USPS First-Class International. USPS ships to over 180 different counties. You will be notified at check out if your country is unavailable for shipping. It is your responsibility to pay all tariffs, duties and taxes if required by your country.